Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Pacific Grove Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Pacific Grove Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


At Pacific Grove Hospital, we understand how difficult it can be to navigate mental health concerns and reach out for help. Because of that, we are committed to assisting you as swiftly and comfortably as possible while addressing all of your concerns.

Admissions Overview

Pacific Grove Hospital is a 68-bed voluntary behavioral health hospital that proudly serves individuals, their families, and the community at large. Through the integration of family, state-of-the-art treatment provided by experienced, compassionate staff, and our serene environment, we understand how difficult and painful life can be when you or a loved one is experiencing a mental health or substance use problem. With the proper understanding of the chemical dependency or mental health disorder and treatment aimed at the individual experiencing the crisis, we aim to restore a sense of hopefulness about the future. Upon your arrival to Pacific Grove Hospital, you will be greeted by our courteous, professional front office personnel who are available to answer your questions and address any concerns you have about entering our program. Our commitment is to assist you as swiftly and comfortably as possible.

Your concerns will be discussed in a private, confidential manner by our empathetic staff. Our thoughtful, highly experienced clinicians will meet with you in a safe and non-judgmental environment to discuss your needs and to determine the most appropriate level of treatment for your individual care. If hospitalization is needed, the assessment team member will take the appropriate steps and arrange for your admission. Most health plans and Medicare accepted.

What to Bring

We want every person entering treatment to have a healthy, comfortable, and safe environment in which to begin healing. For this reason, we have some strict policies on what you may bring with you and what should be left at home.

What to Bring:

  • Comfortable, casual clothing that is in good taste and is appropriate for therapy (for example, jeans, casual slacks, sports shirts, jogging suits, and appropriate-length shorts such as Bermuda/walking shorts). Undergarments are required (e.g., bras, underwear).
  • Flat-soled or tennis shoes are recommended. Shoes and/or slippers must be worn outside your room.
  • We recommend limiting your clothing to 3 days. Laundry facilities, including supplies, are available for patient use.
  • Lightweight jackets and sweaters are recommended year-round. A heavier coat or jacket is recommended for winter months.
  • Medication bottles with medications.
  • Insurance card.
  • A living will or healthcare Power of Attorney.
  • Reading material related to healing and recovery. Please note, all reading material is subject to review

What NOT to Bring:

  • Clothing that depicts alcohol, drugs, sex, violence, gambling, or sports teams (or any clothing deemed inappropriate by staff) is not allowed.
  • Clothing that is form-fitting clothing, including Lycra tights or biking or running shorts. No low-cut tops, blouses with spaghetti straps, or tank tops. Bare midriffs are unacceptable. Jeans and clothing must not have suggestive tears or cutouts.
  • Non-prescription medications (Advil, Tylenol, etc.).
  • Radios, CD players, iPods, any other type of portable media players, cell phones, laptops, electronic address books, audio, TVs, cameras, etc.
  • Exercise equipment, craft materials, musical instruments, or irons.
  • Reading material not related to recovery. Novels, magazines, or publications may not be brought in.
  • Shoe polish, soap, detergent, or bleach.
  • Cell phones.

Please note, the determination of inappropriate attire will be at staff’s discretion and is not negotiable.

Admissions Criteria

Once the assessment process is completed by our staff, we will evaluate individual risk factors in order to determine the most beneficial and least restrictive level of care. Inpatient hospitalization is the last and most acute level of care and is only utilized when all other treatment options have been exhausted. Inpatient admission is only appropriate if there is an imminent danger to self or others, inability to care for self, or the need for medical supervision due to acute toxicity or withdrawal effects caused by prolonged exposure due to substance abuse. Some that do not meet these criteria may be appropriate for a less restrictive level of care such as intensive outpatient treatment or partial hospitalization programming. We strongly encourage all individuals that are considering treatment to call, walk in, or schedule an assessment with one of our professional intake staff and allow them to suggest the most appropriate level of treatment. Below is a breakdown of the most common admission criteria for inpatient services.

Criteria for inpatient admission include but are not limited to the following:

General criteria for inpatient admissions and possible insurance company coverage:

PSYCHIATRIC (Currently Exhibiting)

  1. Danger to self or others (suicidal or homicidal) and wanting to be treated
  2. Gravely disabled
  3. Severely depressed, with no motivation to live (passive suicidal ideations), decrease in eating (i.e., eating one meal a day) decrease in sleeping (i.e., sleeping 2-4 hours a night, broken sleep), severe deterioration in the baseline level of functioning
  4. Anxiety alone is not enough to warrant an inpatient hospitalization; however, anxiety mixed with any of the above-mentioned symptoms may be covered

CHEMICAL DEPENDENCY (Within 1-2 days of last use)

  1. Alcohol
  2. Heroin
  3. Opiates (some insurance companies may only authorize for outpatient treatment or detoxification)
  4. Benzodiazepines (Ativan, Librium, Valium, Xanax, etc.)
  5. Methamphetamines are usually not covered for detox alone
  6. Cannabis (marijuana) is not covered for inpatient detox, but may be a covered benefit for outpatient services

Inpatient hospitalization is a much higher level of care, which usually means that the patient is in immediate crisis if the person doesn’t detox, or that the person is at risk of harming themself or others if they are not admitted.  If a person does not fall into any of those categories, outpatient hospitalization (PHP or IOP) may be recommended by the insurance company. All levels of care are based on medical necessity.

Unsure of the help you need?
Marks of Quality Care
Why does this matter?
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation

Everyone at Pacific Grove Hospital, from my assigned physician to the social workers were absolutely wonderful to work with. Groups were informative and useful- I learned and reinforced a lot of different coping skills.

– Brooke C.
Are you or a loved one suffering?
Take a free assessment.

Take a virtual tour of our campus!

View Here