Admissions

We designed our admissions process to connect you with the care you need as quickly and efficiently as possible. Every step of the way, you can receive support and guidance from our compassionate admissions team. 

Our Admissions Criteria

At Pacific Grove Hospital, we serve adults who have behavioral health conditions such as major depressive disorder, bipolar disorder, and schizophrenia. We also serve people who are struggling with substance use disorders such as alcohol use disorder and opioid use disorder. 

One of the primary goals of our admissions process is to determine whether our hospital is the right place for you. For this reason, we will begin our admissions process by conducting a detailed assessment of your needs. In general, you may benefit from inpatient programming at our Riverside, California, hospital if you meet the following criteria: 

  • Age 18 or older 
  • Have a behavioral health condition or a substance use disorder 
  • Significantly impacted and unable to function 
  • Danger to yourself or others 
  • Medically stable and do not require medical care 
  • Require round-the-clock care to achieve emotional stability 

Someone whose needs do not rise to the level of our inpatient program may receive care through our outpatient programs, which include a partial hospitalization program (PHP) and an intensive outpatient program (IOP).  

Please note that this information is for general reference purposes only. Reach out to us directly to determine whether Pacific Grove Hospital is the best place for you. 

An Efficient Process

When you reach out for professional support, you don’t want to get overwhelmed by paperwork and procedures. At Pacific Grove Hospital, we don’t want this either. We will strive to gather all the necessary details and documents as efficiently as possible so that you can start your healing journey with minimal delay. 

Our staff will guide you through the initial paperwork, which typically includes gathering your demographic information and getting copies of your insurance and identification. You’ll then talk to a member of our clinical staff about any medications you’re currently taking, your medical history, your current symptoms, and your expectations for the care you would receive at Pacific Grove Hospital. 

We want you to make an informed decision about where you choose to seek care. During this time, you’ll also have the chance to ask any questions you might have about the care we provide at our Riverside, California, hospital.  

If at any point during this process we determine that another facility would be better suited to meet your needs, we will make an appropriate referral to a vetted, trusted provider. 

Getting Started with Us

While we cannot rush the admissions process, we will work diligently to complete the remaining steps as quickly as possible so that you can get the care you need in a timely fashion.  

When getting started at Pacific Grove Hospital, you’ll complete any remaining paperwork, review our policies and procedures with one of our team members, and receive a tour of our hospital. A member of our clinical team will then conduct a physical exam and a comprehensive evaluation, which will allow us to create a care plan that we customize to your unique needs. 

We will strive to help you feel supported by being a trusted source of guidance as you begin your healing journey at our Riverside, California, hospital. 

What to Bring

We are committed to making the environment at Pacific Grove Hospital as comfortable and safe as possible. For this reason, we have set policies on what you may bring while receiving care with us and what you should leave at home. 

What to bring: 

Please bring all medications you are currently taking and two to three days of clothing. All clothing must be free of strings, lace, and metal. 

What not to bring: 

  • Illegal substances 
  • Weapons of any kind 
  • Blankets and pillows 
  • Inappropriate or provocative clothing 
  • Animals  
  • Books unless approved 
  • Electronics, jewelry, and other valuables will be kept in a locked safe 

Please note, the determination of inappropriate attire will be at staff’s discretion and is not negotiable. 

Unsure of the help you need?

My son was admitted here and through the care, compassion & medical treatment he has been clean & sober. Because of this facility, he is alive and very happy. We are all grateful that he went to Pacific Grove Hospital.

– Cindy A.
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